Terms and Conditions

1. Introduction

Welcome to Shining Star Shopping (the "Website"). These Terms and Conditions ("Terms") apply to all users of the Website and customers who purchase goods via our online store. By accessing our site and/or purchasing something from us, you agree to be bound by these Terms.

2. Company Information

This Website is operated by Babes in Plett, a company registered in the Republic of South Africa with registration number 2008/023285/23 and address at 102 Rosmead Ave, Kenilworth, Cape Town, South Africa.

3. Products and Availability

Our store offers products that are fulfilled via third-party suppliers. We do not manufacture or warehouse these goods ourselves. All product descriptions and pricing are subject to change without notice.

4. Order Process

Once you place an order, you will receive an order confirmation email. This email does not signify acceptance of your order. We reserve the right to cancel or refuse an order for any reason, including lack of stock or errors in product information.

5. Shipping and Delivery

We offer international dropshipping and delivery times vary. Please allow between 10–30 business days for delivery. Delivery delays may occur due to customs, supplier issues, or external factors.

We are not liable for delays or losses once the product is in transit. Any customs duties or taxes are the responsibility of the customer.

6. Returns and Refunds

We accept returns only under the following conditions:

  • The product is defective or damaged.
  • You notify us within 7 days of receiving the item.
  • Return shipping costs are the customer’s responsibility, unless the item was incorrect or defective.

Refunds (if applicable) will be processed back to your original payment method within 7–14 business days after approval.

7. Prices and Payment

All prices are listed in South African Rand (ZAR), unless stated otherwise. We accept payment through [list payment methods, e.g., PayPal.].

8. Intellectual Property

All content on this Website including images, logos, and text is the property of Babes in Plett or its licensors and may not be used without written permission.

9. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages resulting from the use of or inability to use the Website or products purchased.

10. Privacy

We comply with the Protection of Personal Information Act (POPIA). Your information will only be used for processing orders and communicating with you. Please refer to our [Privacy Policy link] for more details.

11. Governing Law

These Terms are governed by the laws of the Republic of South Africa. Any disputes will be resolved in the appropriate South African courts.

12. Contact Information

For any queries, please contact us at:

Email: support@shining-star-shopping.co.za

Phone: +27 (82) 434-7714